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Gemeente Eindhoven

Gemeente Eindhoven

Eindhoven isn't known as the safest city in the Netherlands. Mayor John Jorritsma calls this "disappointing": "The figures for Eindhoven have been on the high side for years. We're working on this on many fronts and investing to turn it around. The municipality is doing this with more money and capacity, but it also wants to bring different skills to Eindhoven. Tackling crime also requires different skills, for example in IT."

  • Client: Municipality of Eindhoven
  • Software: Qlik Sense
  • Qlik extension: GeoQlik
  • Industry: Other

The Municipality of Eindhoven gets more grip on crime and nuisance with Qlik Sense

The Municipality of Eindhoven invests heavily in creating a safe environment for its residents. That starts with insight. If you don't know what's happening, you can't take targeted action. Until recently, they relied on reports from Cognos for these insights. But that system was too complicated and too complex. Because the municipality wanted genuinely better insights to steer action more precisely and improve its crime and safety approach, it decided to look for a better solution.

The result

Time savings

Qlik Sense saves the municipality a huge amount of time. Stakeholders such as Supervision & Enforcement can now analyze everything themselves, on a self-service basis. Manual reports are no longer needed.

Better insight

Users can zoom into the data in Qlik and make associations, getting an answer to any question based on facts rather than intuition. This gives them insight, at any moment, into every trend in crime such as burglary, bicycle theft and robbery.

Target hit by an arrow icon

Data-driven action

Using Qlik Sense, decisions are now made based on hard facts. This gives the Municipality of Eindhoven a data-driven way of acting. People and resources are deployed more efficiently and with a clearer focus.

  • “We're an innovative, technical city, but we were looking for a way to act on what we know. Thanks to Qlik Sense, we now stay right on top of what's happening in the city and can launch targeted, preventive action to make it safer.”

    Ton Plompen

    Analyst, Cluster Intelligence · Municipality of Eindhoven

  • “With Qlik Sense, we have visual insight into every trend in crime whenever we need it. It's creating a data-driven culture, which means we deploy our resources and people more efficiently.”

    Ton Plompen

    Analyst, Cluster Intelligence · Municipality of Eindhoven

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